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Privacy Policy

When it comes to business banking, atm services, merchant credit card payment processing, or small business funding, First Banking Center can help you in every which way. FBC has relationships with time tested and top tier service providers. Stop by one of our branches to learn more about what solutions we can offer you. If you need an atm, you need a pos system credit card processor or you need a loan for your business growth at FBC, we are here to help. Please visit any of the following websites to learn more about what services and solutions FBC can provide you with: Colllection Merchants , Credit Card Merchant Processor , Adult CC Processor . We work closely with those service providers who assist small businesses with growth and savings.

Recognize and Respect Customer Privacy Expectations
First Banking Center is committed to making every customer relation as rewarding as it can be. While this necessitates having accurate and current customer information, we understand that privacy is an important public concern. First Banking Center recognizes the importance of this issue to its customers and the important role it plays in their trust and confidence in our company. Therefore, our privacy policy is based on a recognition and respect for the privacy expectations of our customers.

Use, Collection, and Retention of Customer Data
First Banking Center recognizes that one of the key concerns of consumers is the responsible use of their information once it has been collected and the original transaction is completed. Our company uses the information only to the extent necessary to effectively carry out our daily business activities and to continue providing services that will benefit our customers.

The accuracy of the customer information is vital in ensuring quality customer service. Therefore, our company has procedures in place to ensure that customer account data are current and complete. If we are made aware of any inaccurate information, we have procedures in place to correct this information in a timely manner.

A fundamental element of maintaining an adequate level of customer privacy is to provide reasonable protections against the unauthorized disclosure of or access to customer information. To properly safeguard customer information, our company maintains appropriate physical, electronic, and procedural safeguards to guard your nonpublic personal information.

Limit Employee Access to Information
Generally, business access to customer information has been guided by the "need to know" principle. Access to information should be provided only to those employees who have a business need to know the contents. Each employee has also been made aware of their responsibility to respect your privacy concerns and to safeguard your personal information. The flow of information within departments is continuously reviewed to minimize the potential exposure to our customers.

Restrict Disclosure of Account Information
First Banking Center will not disclose customer information to nonaffiliated third parties unless one of the following conditions is met:

Honor Customer Requests to be Excluded From Marketing Lists
Most consumers do not believe they have control over the dissemination and use of their personal information. Our company recognizes the need that consumers have to exercise control over their own information. Therefore, we provide our customers with an opportunity to tell us that they do not want their information shared with nonaffiliated third parties for marketing purposes.

Maintain Customer Privacy in Relationships with Third Parties
First Banking Center requires that third parties with which we share information maintain a standard of customer information privacy and data security equal to our own.

Conduct Employee Education & Conduct Monitoring Compliance
First Banking Center trains and educates our employees on the importance of maintaining customer trust and confidence by protecting their information from improper disclosure to unauthorized parties. To ensure that our employees comply with our policies and procedures, we conduct periodic monitoring.

Make the Privacy Guidelines Available to Customers
An important part of our company's commitment to providing meaningful consumer privacy protection is ensuring that customers understand our company's privacy guidelines. Therefore, we make our guidelines publicly available to help maintain customer trust and confidence.

If you prefer that your customer information not be shared (except in those instances required or permitted by law), please click here to provide us with the necessary information to block the sharing. For accounts held jointly, any of the account holders may opt-out on behalf of the other account holders. By opting-out, you will be excluded from receiving some information about benefits for which you may be eligible.

First Banking Center Internet Security

First Banking Center Internet Security
At First Banking Center, we are committed to making every customer relation as rewarding as it can be and understand that customer confidentiality is an important concern. Our goal is to protect your information on the Internet in the same manner that we protect it in all other ways we interact with you: in branches, at ATMs, and on the phone.

E-mail
Standard e-mail does not carry the same secure connections as other secure forms. You should not e-mail confidential information. If you need to send sensitive information separate from the secure forms, please mail it to First Banking Center, PO Box 970, Lake Geneva, WI 53147, fax it to (262) 248-1768, or call us at (800) 456-1500.

Cryptography
Internet security begins with your browser. In order to utilize Internet Banking, you must use a browser that supports the Secure Sockets Layer (SSL) protocol. This allows you to securely send and receive encrypted information over the Internet.

We recommend using the following browsers at a minimum:

This will ensure you that your loan and account information is safe and secure as it travels over the Internet.


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